We take care of your equipment, so you can take care of your business from £5 per week
You can trust Essentia
Electrolux Customer Care offers a number of tailor-made service agreement
packages, designed according to our product manuals, designed to maintain
the performance, availability and safety of your equipment, maximizing
lifetime and profitability.
Base Service Package
Base Care, included with all registered products providing you with help to resolve less critical issues, with email and telephone support during working office hours, access to a global spare parts inventory and escalation to our comprehensive field service network.
Find out more on our Service Agreement Packages
Service agreements packages
Elevate your standards
Designed to reduce unplanned downtime, maintain warranty conditions, ensuring optimum operating performance. Our Performance Service package includes the benefits of annual preventive maintenance comprising of inspection and servicing in accordance with Electrolux product manuals
Even more for you
Our next level Service Package, Premium enhances the Performance Service offer with the added advantage of included spares for reactive field interventions. As an additional benefit then you also receive a discount
on our original range of Accessories & Consumables and extended accessibility to the Electrolux field support network.
Peace of mind assured
Excellence Service includes the benefits of Premium Service offering true piece of mind, should an unexpected issue occur. A key feature of Excellence Service is an extension of Electrolux own warranty which provides arts and labour coverage to support and maintain your equipment at a fixed cost. The package also includes a guaranteed response time to site for field service interventions.
You can trust
We take care of you, so you can take care of your business.